Customer service

At KenJo Sabers, we're all about the ultimate lightsaber experience, both in terms of quality and service. Our team of Star Wars enthusiasts knows exactly what's important in a lightsaber. We only sell sabers we're passionate about – from high-end duel sabers to beautiful collectibles.

- Duellable and durable: Built for intense battles.

- Smooth swing technology: Smooth, real-time movements.

- Customizable colors: Easily switch between different colors.

- Brightest LEDs & Neopixel option: Choose extra brightness and effects.

- Bluetooth Enabled (X3 models): Control your saber wirelessly via your smartphone.

- Fast shipping from the Netherlands: Usually delivered the next day.

- Customer satisfaction guaranteed: Hundreds of positive reviews and a no-nonsense guarantee.

With fast, insured shipping and a customer-friendly return policy, we ensure you can buy with confidence. Join thousands of satisfied customers and see for yourself why KenJo Sabers are the best choice for lightsaber enthusiasts!

Whether you're looking for dueling, cosplaying, or a showpiece for your Star Wars collection, KenJo Sabers has the perfect lightsaber for you!

The hilt is the handle of the lightsaber and comes in various designs. We offer a wide variety of hilt options, ranging from classic to modern, so you can choose a hilt that suits your style. Browse our collections (Premium, Rare, Epic, Essence, and Legendary) to find the perfect hilt for your lightsaber, or use our filter menu to narrow down your search by price range or color, for example. For more information about the collections, please visit the "What's the difference between the collections" tab.

The Saber Choice Quiz provides an overview of suitable models based on your answers to a few questions. Also check out our handy themed collections, where you'll find sabers specially selected for different uses, such as the perfect gift, spinning specials, the best choice for intense dueling, and popular cosplay sabers.

If you're looking for a lightsaber inspired by your favorite movie, series, or game character, you can use the search bar at the top of the page to search for the character you'd like to have a saber of. Because our sabers are linked to these characters, you can find them that way.

You can use our extensive filters to quickly search by handle color, price, blade type, soundboard, or even your favorite character.

Absolutely! All KenJo sabers are made of durable polycarbonate, designed for lightsaber-on-lightaber duels. Whether you're reenacting your favorite fight scene or battling friends, we recommend our Baselit sabers for intense duels, thanks to their lightweight and sturdy construction. Neopixel sabers are suitable for medium to intense combat but offer added visual flair. Whichever saber you choose, you can be confident they're designed for action!

Be sure to check out the video below about the strength of our blades and read the blog post . It clearly shows just how sturdy our sword blades are!

Our warehouse is located in the Netherlands and all orders are shipped from this warehouse.

We don't currently have a physical store, but we regularly exhibit at Comic Con in the Netherlands and Belgium. There you can see, hold, and test our KenJo Sabers in person.

On our website and social media, you'll find plenty of photos, videos, and detailed specifications to give you a good online impression of each saber. We understand that you'd like to feel the hilt and length in your hands first, so we're happy to provide personalized advice. We can even record a video specifically for you upon request!

Take our saber selection quiz or be sure to use the filters on our website. They'll help you easily find lightsabers based on color, hilt style, soundboard, length, price, or favorite characters.

Already have a lightsaber in mind, but still unsure? Let us know – we'd be happy to help!

And remember: with free shipping within the Netherlands and a 14-day return period, you can always return or exchange your saber if it's not quite what you expected. So you're always safe in your choice.

Collections : Choose from Premium, the best value for money without compromising on quality, perfect for beginners. The Rare category offers unique designs with more detail for a striking look. Epic sabers are designed with exceptional detail and exclusivity, ideal for those who want to stand out. In the Legendary category, you'll find the most iconic lightsabers, inspired by beloved characters from the Star Wars universe. The Essence category provides an authentic experience that brings you closer to the saga.

Theme Collections : Quickly find the perfect lightsaber for you with our handy theme collections. Whether you're looking for the perfect gift, a saber for intense dueling, spinning specials, or a cosplay favorite – we have a carefully curated selection for every occasion. Our filters let you easily search by character, movie/series, color, blade type, and appearance. Find what you're looking for quickly!

Whichever hilt you choose, we're happy to help you make the right choice so you can take your lightsaber experience to the next level!

If you'd like more choices or are looking for something specific, be sure to check out "All Sabers" on our website. Here you can use our filters to search by appearance, specific personalities, and much more. This way, you'll quickly find the perfect lightsaber for you.

KenJo sabers come standard with 12 different preset colors. These can be easily changed using the button on the lightsaber. You can also choose a custom color by slowly changing the color of the lightsaber. Detailed instructions can be found in the manual that comes with each lightsaber. Some models have different colored hilts. The product page shows which colors each lightsaber is available in. If the desired version is sold out, we don't have it in stock. Would you still like to buy it or have a different request? Please let us know. We'll be happy to see if we can still accommodate it for you.

Once you've found a great saberhilt, choose your preferred soundboard. The soundboard kit determines the sound and lighting effects of each saber. At KenJo Sabers, you can choose between Baselit and Neopixel soundboards, depending on your preferences and usage. All our sabers are color-changeable, have smooth swing, and come with multiple sounds (soundfonts) and effects. You always get a premium experience, and all you have to do is choose between Baselit and Neopixel.

Baselit sabers: Equipped with a 12W bulb and a hollow blade, they are ideal for intense dueling. They feature changeable colors, multiple sounds, and a smooth swing for realistic movement effects. The Baselit X3 models can also be controlled via a Bluetooth app but never come with an SD card for customization.

Neopixel sabers: The ultimate lightsaber experience. Equipped with a 40W LED strip for super-bright illumination and vibrant colors, plus impressive blade styles and start-up effects. Neopixel sabers offer an even smoother swing and additional options such as control via a Bluetooth app (available with the Premium Neopixel X3).

You can find more information on each product page under the "Soundboard Selection Help" tab. Or see all the features and differences right away on the comparison page or in the video below.

The Super Sale category features Sabers with a temporary, very good offer. Stock of these products is limited for various reasons. Sometimes it's a clearance sale or because we want to offer you the best deals possible. With the exception of outlet items, the Super Sale category always features brand new products!

Our selection changes regularly, and you can find our cheapest models by filtering by price in the filter menu or by checking out our Super Sale products or Outlet items.

A saber blade is made of durable polycarbonate and can certainly withstand a blow. It was developed for lightsaber-to-lightsaber duels. While Neopixel blades are also very suitable for duels and offer the best lighting effects, we recommend our baselit sabers for more demanding duels thanks to their light weight and sturdy construction.

Be sure to check out the video below about the strength of our blades and read the blog post . It clearly shows just how sturdy our sword blades are!

On every product page you will find a soundboard selection help tab. Here you will find a description and a comparison video. Your choice ultimately depends on your preferences, intended use and your budget. All our sabers are available with different soundboard options: Baselit and various Neopixel versions. In short; Baselit sabers are illuminated from the hilt, while Neopixel sabers have a built-in LED strip in the blade. Neopixel sabers offer high brightness and a realistic effect, including unique effects such as special start-up animations, because each 'pixel' is controlled individually. Neopixel soundboards and Baselit X3 soundboards can also be controlled via a Bluetooth app, but the Baselit X3 is always supplied without an SD card.

Proffie 2.2 soundboards also work with a Neopixel saber blade. Proffie 2.2, however, offers much more extensive customization and configuration. This is done through coding, and it's designed for true computer geniuses. Customizing the soundboard requires considerable time, research, and coding skills. If you want a more accessible way to customize your saber, Premium Neopixel is the better option.

Read this guide about the different soundboard types and watch the video.

Every KenJo saber can change color. So you're never limited to a purple, yellow, or classic red/blue or green saber! Each saber has 12 different preset colors to choose from, but you can also choose your own perfect color by slowly changing the color of the saber. How this works for your saber is explained in the included manual or in the online manual for your saber.

Your lightsaber's battery life depends on the type of saber and how intensively you use it. Frequently switching the saber on and off during sessions or using demanding blade/startup styles, for example, will drain the battery more. With intensive use, the saber will last approximately 0.5 to 2 hours.

If you use the saber less intensively or only for display or cosplay, the battery will naturally last longer.

It takes about 2 to 4 hours for your battery to fully charge. Want to know the best way to charge your lightsaber and maximize its battery life? Check out the "Charging Saber" tab in the "Operations" category for all the tips.

Usually, the standard size is fine. If you're still unsure, you can easily calculate whether your saber will be too long by adding the hilt length to the blade length and subtracting the blade depth. (hilt length + blade length - blade depth) This information can be found in the "Specifications" tab on the product page.

If you want a shorter blade, you can choose this option. Baselit blades are easy to shorten yourself with a saw. A hacksaw is a good choice; they are very fine and therefore won't cut too coarsely. After sawing, remove as much sawdust as possible from the blade and sand away any imperfections with soft sandpaper. The foil in the blade helps distribute the light within a Baselit blade, so it must remain in place. Once you've sawed off the bottom, you can add a small drop of hot glue to secure the foil in the blade. For the neatest possible result, it's recommended to measure from the bottom and make marks on the blade to ensure the new bottom is as straight as possible.

This doesn't apply to neopixel blades, but they can be supplied in other sizes upon request. Most sabers come with 92cm blades. You can find this on the product page of the saber you're considering under the "Product Information" tab. We almost always have 82cm blades in stock. 72cm and 62cm blades are also often available for shipping, but if you prefer an even smaller blade, the delivery time will be approximately between 7 and 21 days. Place your order and email us your preference, including your order number.

Our sabers are ideal for display. The battery lasts approximately 1-3 hours, depending on the soundboard version and how much you use it. In principle, the saber can be used while charging. However, we recommend NOT using the sabers as a permanent light source. Charging generates heat, and when the saber is on and illuminates, this heat accumulates. The high-quality aluminum casing cannot fully dissipate the heat for hours or days. The saber will eventually overheat and break if used frequently for hours. The sabers are intended for display, dueling, and, of course, their functions.

We recently added a really cool Display Saber Lamp to our collection. This product has the look of a real lightsaber and is designed to be used as a fixed lighting fixture. You can customize its colors, it has different blade styles, and it even responds to sound/music! It fits into any room!

All KenJo sabers are made of high-quality, durable materials that ensure a realistic appearance and long-lasting use. The hilt (handle) is crafted from lightweight yet super-strong, high-grade aluminum, which is not only sturdy but also has a luxurious finish. The blade is made of impact-resistant polycarbonate, known for its strength and durability. Baselit sabers have a hollow blade, and the light emanates from the hilt, while Neopixel and Proffie sabers have an LED strip integrated into the blade itself for intense light and effects. Whichever version you choose, every saber is designed to look fantastic and be durable.

Many sabers allow you to create a dual saber or saberstaff with a second hilt. Combining two different or even identical hilts is a great way to do it! You'll need a connector ring for this.

Check the specifications page for "dual saber compatibility" and "pommel type" of your saber to determine the type of connection. Sabers that are not dual saber compatible cannot be fitted with a connector ring.

- Pommel type normal must be connected to a connector ring with at least one normal side.

- Pommel type inverted must be connected to a connector ring with at least one inverted side.

Combining a normal and inverted pommel type into a dual saber requires a dual connector ring (one normal and one inverted side), which is the same as the belt clip connector . This belt clip connector is the dual connector ring and therefore both an extension to hang the saber on your belt and a dual connector ring (standard and inverted).

While Baselit sabers are primarily recommended for extreme duels, our Neopixel sabers are also perfectly suited for intense duels. They're super strong, bright, and offer many more effects than Baselit. Check out the video on the blog page about the strength of our blades!

There are special pixel to rgb converters that allow you to use a Baselit blade on a Neopixel saber (only with our Premium Neopixel X3 models). However, these converters need to be screwed onto the soundboard with a bayonette connection or clamped between the soundboard and blade with the flat version, after which you also need to install different firmware on the saber via the app. The intermediate piece ensures that the blade sits less deeply in the hilt, which is at the expense of stability, because it is precisely the depth of the blade in the hilt that determines how firmly it is attached. A neopixel saber with a decent blade depth, which most sabers have, is extremely suitable for really hard dueling.

Want the light sword feel of a baselit blade, but without the technical hassle, on your Neopixel saber? Then our Daylight blades are ideal. These are baselit blades that are already colored, so you still get a visual effect without any inserts or firmware adjustments.

Are you torn between Neopixel and Baselit for cosplay and duels? Then we recommend just going with a Neopixel saber. It gives you the best of both worlds: powerful visuals and a hilt strong enough for heavy-duty use.

Every order is complete and ready for action: you'll receive a hilt, blade, screws, tools, instructions, and a minifigure as a gift. Most Legendary sabers even come with a deluxe case, stand, and saber plug. Want to know exactly what you're getting? Check the "What's in the Box" tab on the product page for your favorite saber.

At KenJo Sabers, we always supply our sabers as complete sets, as this guarantees the best quality and functionality. Therefore, it's not possible to order just the hilt, as the price difference without the blade is virtually negligible.

Creating a completely custom hilt isn't possible. However, you can personalize your saber with the accessories we offer specifically for our hilts, such as T-grips, straps, and other add-ons. This way, you can make your lightsaber unique and customize it to your own style.

Almost all of our sabers are in stock and available for immediate delivery. Orders placed before 3:00 PM will be shipped the same day.

We indicate the stock status of our products with colored dots:

• Light green: ample stock
  
• Orange: Stock starting to run low
  
• Red: product no longer in stock
  

Some products are made to order, so the delivery time is approximately 7 to 14 business days. You can find this information in the product description on the product page. These products have a dark green dot next to them that says "Available for order."

At KenJo Sabers you can pay with the following payment methods:

- Ideal

- Klarna

- Klarna pay later

- Visa

- PayPal

- Belfius

- Immediately

- Sepa bank transfer

- Credit card

- Przelewy24

- EPS

- KBC/CBC

- GiroPay

I don't see my payment method:

From your shopping cart, proceed to the payment page by clicking "Checkout." Fill in the requested information and click "Continue to Shipping" at the bottom of the page, then "Go to Checkout" to display all payment options.

Unfortunately, you can't pay with a VVV gift voucher. Currently, we only accept KenJo Gift Vouchers as a payment method. Add a product to your cart and proceed to checkout to view and select the available payment methods.

It's not possible to pay in installments, as the payment is only processed in our system once the full order amount has been paid. Klarna is likely a good alternative for you, but feel free to check out the available payment options above.

Want to use your discount code? You can enter it in your shopping cart or, if that doesn't work, click "Checkout" and enter the code on the checkout page. Make sure you haven't entered any spaces before or after the code, and note that it's case-sensitive. If this doesn't work, there could be several reasons.

Codes don't work on Super Sale or outlet products. Because the Super Sale discounts are already exceptionally high, no additional discount codes can be applied. These sabers are offered at the lowest possible price. Otherwise, email us for assistance. You can recognize a Super Sale or Outlet product by its title or by its location in the Super Sale category .

The discount code may have expired. In that case, we will no longer advertise it on our website homepage.

Coupons don't work in the shopping cart. Proceed to checkout and enter your coupon code to redeem it.

Once you've placed and paid for your order, you'll receive a confirmation email. Almost all our sabers can be shipped the same day if ordered before 3:00 PM*. As soon as the product is being prepared for shipment, you'll receive a Track & Trace code by email. This allows you to track your shipment and receive updates about its progress. The first updates will be visible at the end of the day you receive the Track & Trace code.

*Some products have a delivery time of 7 to 21 days. If you purchase multiple products, the entire order will only be shipped when it is complete. Always check the shipping tab on the product page for up-to-date information.

We do our best to process cancellation requests as quickly as possible. You can submit a cancellation request by emailing info@kenjosabers.com, including your order number. This is only possible if you haven't received tracking information. Please note: your email may not be read and processed immediately. In that case, you can always exercise your 14-day return policy.

A different policy applies to products that are made to order or custom orders: cancellation is no longer possible after 3 days.

We ship our sabers to almost every country in the world. During checkout, you can enter your address information, and the available shipping options and their shipping costs will be displayed automatically. This way, you'll know exactly what to expect before you complete your order.

It's only possible to change your address to a different delivery address or parcel point. Having your order delivered to a parcel point can only be arranged through the PostNL app and is not always available. We can sometimes change your address if you haven't received a Track & Trace code. To do so, please email info@kenjosabers.com, including your order number . Without an order number, we cannot process your order, and it may still be shipped.

It is always the customer's responsibility to verify the address information before completing the order. Missing information, such as the house number, may cause shipping delays as we first need to verify the correct address. More information can be found in our shipping policy .

We're very sorry to hear this! The delivery service is required to handle purchased items with care and ensure nothing gets damaged during transport. In this case, please contact the delivery service in question first to file your complaint.

Sometimes, fortunately, only the shipping packaging or box is damaged. This is also unfortunate and a waste of the box, as it's precisely the packaging that protects the products. In that case, it's still packaging, and there's no way to recover the damage. If your saber itself is broken, or if the included accessories are broken, please contact us with your order number and include photos/videos so we can clearly see the damage. We're here to help!

As soon as your order is prepared for delivery, you'll receive a Track & Trace code in your email. This allows you to closely monitor the progress of your package before it arrives. You can enter your Track & Trace code here .

After placing your order, you'll receive a Track & Trace code by email as soon as the saber is ready to ship. Almost all our sabers can be shipped the same day if ordered before 3:00 PM. Some products have a delivery time of 7 to 14 days. If you purchase multiple products, the entire order will only be shipped when it is complete. Always check the shipping tab on the product page for up-to-date information. If you haven't received an email, please check your spam folder.

Did you order from abroad and receive your Track & Trace, but it doesn't show any updates? Don't worry, this is normal when the package is traveling internationally. You'll receive updates again once it arrives at the sorting center in your country. This can sometimes take up to 14 business days, but you'll usually receive updates much sooner. Once the package arrives in its destination country, delivery responsibility is transferred to the local shipping partner. Follow this tracking for more accurate updates about your package.

Because it's your responsibility as the customer to accept the package, we always recommend making sure someone is home at the delivery address. To prevent lost packages or misunderstandings, we also advise against entering the address of a parcel point.

If no one is present, the postal company can take various further steps depending on their policy: the package can be sent to a parcel point, returned to us, or a new delivery attempt can be made at a later time.

You can always track the status of your shipment via the tracking link you receive, so you stay informed about its location and further delivery options.

If the address you provided is incorrect and we haven't received a notification in our system, your package will likely be returned to our warehouse. This is often visible on the Track & Trace page. Once we receive the package, we'll contact you with your address details and may make a second delivery attempt. More information about this can be found in our shipping policy .

If the delivery driver has made multiple unsuccessful delivery attempts abroad, the package is often first held at a local parcel point. You won't always receive a notification, so it's important to keep a close eye on your Track & Trace. Once the collection time has passed, the package will be returned to us. In that case, we'll contact you if we've accepted the package and you haven't already done so. We'll assess what's needed to make a new delivery attempt in accordance with our policy .

It's possible the delivery person won't recognize the address, for example, because they're missing an addition or entered it incorrectly in the order. Some internet browsers offer suggestions for entering the address; always double-check these to ensure nothing goes wrong. Our system often notifies you of an unrecognizable address, but not always. It remains the customer's responsibility to check this carefully. In these cases, too, the package may be returned to us, and we'll contact you as soon as we've received it, provided you haven't already done so.

If your package hasn't been delivered, first check the tracking information you received from us. This will show you whether the package is still in transit, at a collection point, or if a new delivery attempt is scheduled.

If you're having trouble, or if the package is marked "delivered" when it isn't, please wait a little longer. In almost all cases, the package will be delivered within the next few days. Otherwise, please contact our customer service at info@kenjosabers.com. Always include your order number and any tracking information, so we can quickly locate your details and, if necessary, initiate an investigation with the postal company.