Cancellation and Withdrawal

Right of Withdrawal

As a consumer within the EU, you have the right to cancel your online purchase within 14 days of receipt, without giving a reason. You can use this form even if your order has not yet been shipped.

Please read our full return policy andshipping policy for all terms and conditions.

When can you cancel?

  • Within 14 days of receiving your order
  • The order has been placed through our own online store
  • The order has not been shipped yet
  • Used only to the extent necessary to evaluate the product
  • The order does not involve a service or a custom order

Is the product defective or was it delivered incorrectly? If so, we'll first try to help you and resolve the issue before processing a return.

Submit your request to cancel

Please fill out the form below with your order number, email address, and any additional comments. Once you submit the form, we will have received your request. We will then verify that your request complies with our return policy, shipping policy, and legal terms and conditions. After that, we will send you further instructions.

Withdrawal Form

✅ Request for Cancellation Received Your request to cancel has been successfully submitted and received by us. Below is a summary of your request. You can download this confirmation or take a screenshot for your own records. We will review your request as soon as possible, usually within one business day. Please do not resubmit the same request or send any additional messages regarding it; this will allow us to process your request more quickly and efficiently.

1. Contact Person's Name *

2. (Optional) Name on the order

3. Contact person's email address *

4. (Optional) Email address on the order

5. Order Number *

6. Have you received the order yet? *

7. What do you want to happen? *

8. Select the situation that best applies *

9. Explanation

After submitting your request, you'll immediately see a confirmation on this page. From that moment on, we've received your request and will process it as soon as possible. You may want to take a screenshot of the confirmation for your own records.